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The more we know up front, the faster we can scope, stage, and deploy. Complete what you can — partial information is fine for active incidents. We'll fill the gaps by phone.

Active incident? Skip the form. (916) 715-0267

24/7 Incident Line

1Request Type & Urgency

What are you requesting?

Needed on site by

Expected duration

2Requestor Information

Name

Position / ICS role

Agency / Organization

Best 24/7 callback number

Alternate contact (name & number)

3Incident / Event Details

Incident or event name

Incident type

Deployment location (address, cross streets, or coordinates)

Where will systems operate?

Approx. personnel to support

4Services Requested

Check all that apply. Unsure is fine — we'll scope it with you.

CAP-01 EOC video wall / control room CAP-02 Mobile command unit AV CAP-03 Base camp sound / briefing PA CAP-03 Large-format briefing displays CAP-04 Radio / conference interop bridging CAP-04 Hybrid / virtual coordination rooms CAP-05 Satellite internet / connectivity CAP-05 Field network / Wi-Fi CAP-06 Rapid-deploy AV kits OPS On-site AV technician support

5Site Conditions

Power available on site

Internet / cell coverage on site

Operating environment

Site access notes

6Authorization & Funding

Resource order / request # (if assigned)

PO / contract # (if available)

Funding source

Authorized approver (name & title)

7Additional Details

Anything else we should know

Submissions are monitored continuously. Active-incident requests move to the front of the line — or call (916) 715-0267 any time, day or night.

Trident Connect / Audiovisual

Capabilities
Standards
Deployment
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